Efficiency is key to any successful business. Slow, time-consuming procedures can lead to more mistakes and a lack of uniformity. A lack of productivity can also demotivate your employees and may negatively affect your profits if you can’t make enough products to satisfy your customers.
Process simplification is a technique that allows employers to review their current processes and procedures and make positive changes to remove unnecessary steps. These changes can achieve the same or even more positive outcomes while removing time-consuming elements.
Reviewing each product's journey and understanding any risk areas is important. Then, prioritise each stage to gain the most benefit. LEAN process management allows you to make the most of each stage of the journey, allowing for the best time management, productivity, and, ultimately, the most profit from the same materials and workforce.
This course will allow you to delve into your processes to understand their inner workings and problem areas better. You’ll examine the customer journey and what they want from your business, and you'll understand the most productive and budget-friendly method to grow your business and earn the best reputation as a business and employer.
Upon completion of this course, participants will be able to:
- Understand your processes and procedures in more depth.
- Motivate your workforce to be more productive.
- Review each of your processes to determine the most productive methods.
- Understand your risk areas and create contingency methods to avoid longer disaster repairs.
- Implement LEAN methodology into your processes.
- Create a productivity culture that relies on the constant review of processes.
- Understand what your customers want from your company and work towards the fastest way to give them what they need.
- Develop clear process documents and guidelines to keep your processes tight.
- Explain how simplifying procedures could benefit your business using accurate data.
- Create a project plan and implement changes in a systematic and beneficial way.
This course is designed for anyone responsible for project management or the rollout of new processes and procedures. It would be most beneficial for:
- Business Owners
- Operations Managers
- Project Managers
- Planning Managers
- Change & Control Managers
- Auditors
- Risk Assessors
- Front Line Customer Service
- IT Professionals, HR Professionals
This course uses various adult learning methods to aid full understanding and comprehension. Participants will review the benefits of process simplification and how it can affect all business areas. They will then be presented with various techniques and tools to enable the simplification process.
Group discussions will be held to determine problem areas in each business and to discuss the risks of change and simplification. Each process will be laid out in a step-by-step journey map, and the groups will work together to see the bigger picture and decide on simplification methods that could work for each business.
Finally, each team will return to its original process and plan to simplify the journey, stating its priorities for the change project, the potential costs involved, and the benefits of the change.
Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10
Section 1: The Business Needs
- Why a business needs documented procedures.
- Accurate record keeping.
- The benefits of change.
- Writing policies and procedures.
- A policy purpose and content.
- Communicating change.
Section 2: Designing Projects & Procedures
- Journey mapping to determine priorities.
- Preparing a document management system.
- Designing your procedures.
- Helping others to understand your purpose.
Section 3: Documentation, Auditing & Risk Assessments
- Working with ISO9001.
- Writing out instructions with purpose.
- Palin English standards.
- Using forms, tags, and labels to stay on track.
- Flowcharts and assessments.
Section 4: Simplification Techniques
- LEAN methodology.
- 80/20 methods.
- SWOT analysis.
- Document lifecycle management.
Section 5: Planning & Development
- Process mapping.
- Customer journey mapping.
- Budgeting.
- Value-added maps.
- Gantt charts
- Gaining approval and management support.
Section 6: Automation
- System changes.
- Finding the right systems to improve your processes.
- Cost-benefit analysis.
- Development opportunities.
- Review your competitors.
Section 7: Review & Restructure
- Reviewing procedures.
- Gathering data.
- Surveys and feedback.
- Determining the benefit of your simplification method.
- Continuous improvement matrix.
- Next steps for your business.
عند إتمام هذه الدورة التدريبية بنجاح، سيحصل المشاركون على شهادة إتمام التدريب من Holistique Training. وبالنسبة للذين يحضرون ويكملون الدورة التدريبية عبر الإنترنت، سيتم تزويدهم بشهادة إلكترونية (e-Certificate) من Holistique Training.
شهادات Holistique Training معتمدة من المجلس البريطاني للتقييم (BAC) وخدمة اعتماد التطوير المهني المستمر (CPD)، كما أنها معتمدة وفق معايير ISO 9001 وISO 21001 وISO 29993.
يتم منح نقاط التطوير المهني المستمر (CPD) لهذه الدورة من خلال شهاداتنا، وستظهر هذه النقاط على شهادة إتمام التدريب من Holistique Training. ووفقًا لمعايير خدمة اعتماد CPD، يتم منح نقطة CPD واحدة عن كل ساعة حضور في الدورة. ويمكن المطالبة بحد أقصى قدره 50 نقطة CPD لأي دورة واحدة نقدمها حاليًا.
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