This comprehensive course focuses on developing advanced business communication skills crucial for organisational success. Participants will learn practical tools and techniques to enhance their communication effectiveness, from verbal and nonverbal cues to written and digital communication. The course emphasises understanding various communication styles, improving presentation skills, and managing cross-cultural interactions to achieve professional objectives confidently.

Upon completion of this course, participants will be able to:

Master diverse communication styles for improved understanding and rapport.
Develop effective written communication for reports, proposals, and emails.
Enhance presentation skills to deliver persuasive business presentations.
Navigate and manage cross-cultural communication challenges.
Utilise emotional intelligence in professional interactions.

This course is intended for:

Professionals with evolving communication responsibilities.
Individuals seeking to improve their communication skills in managerial roles.
Those reporting to senior executives or the board.

This course uses a variety of adult learning styles to aid full understanding and comprehension. Including:

Interactive lectures and discussions.
Real-world case studies and examples.
Group projects and collaborative exercises.
Hands-on training with communication tools and frameworks.

Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10

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ID	التواريخ المتاحة	المدينة	الرسوم	الإجراءات

Course Content

Section 1: Introduction to Business Communication

Importance of effective communication in business
Barriers and pitfalls in communication
Overview of communication channels and styles

Section 2: Verbal and Non-Verbal Communication

Enhancing verbal communication skills
Understanding and using body language effectively
The role of tone and voice in communication

Section 3: Written Communication Techniques

Writing effective business letters and emails
Creating professional reports and proposals
Managing and structuring written communication

Section 4: Presentation Skills

Characteristics of effective presentations
Structuring and delivering persuasive presentations
Using visual aids and handling audience questions

Section 5: Cross-Cultural Communication

Navigating cultural differences in communication
Strategies for effective cross-cultural interactions
Case studies on cross-cultural communication challenges

Section 6: Section 6: Emotional Intelligence and Communication

Understanding emotional intelligence in communication
Building empathy and active listening skills
Managing conflicts and difficult conversations

Certificate Details

عند إتمام هذه الدورة التدريبية بنجاح، سيحصل المشاركون على شهادة إتمام التدريب من Holistique Training. وبالنسبة للذين يحضرون ويكملون الدورة التدريبية عبر الإنترنت، سيتم تزويدهم بشهادة إلكترونية (e-Certificate) من Holistique Training.

شهادات Holistique Training معتمدة من المجلس البريطاني للتقييم (BAC) وخدمة اعتماد التطوير المهني المستمر (CPD)، كما أنها معتمدة وفق معايير ISO 9001 وISO 21001 وISO 29993.

يتم منح نقاط التطوير المهني المستمر (CPD) لهذه الدورة من خلال شهاداتنا، وستظهر هذه النقاط على شهادة إتمام التدريب من Holistique Training. ووفقًا لمعايير خدمة اعتماد CPD، يتم منح نقطة CPD واحدة عن كل ساعة حضور في الدورة. ويمكن المطالبة بحد أقصى قدره 50 نقطة CPD لأي دورة واحدة نقدمها حاليًا.