Course Info

Code PO3-103

Duration 5 Days

Format In-House On-Demand

Summary

Root Cause Failure Analysis (RCFA) is a process used to resolve or reduce failures by first identifying the cause of the failure and then choosing the best set of corrective actions. Using RCFA minimises operational downtime and maximises productivity by preventing repeated or related failures.

This course provides you with a comprehensive framework to apply RCFA in your organisation. You will develop a practical tool set by examining a variety of problem-solving techniques and sustainable maintenance strategies. In addition, you will create a comprehensive action plan to successfully implement RCFA.


  • Develop and implement an effective maintenance strategy for your organisation.
  • Identify and analyse variables in the maintenance environment.
  • Understand, assess, and optimise your maintenance operations.
  • Execute a Root Cause Failure Analysis successfully.
  • Leverage problem solving strategies appropriate for your organisational needs.
  • Maintenance Engineers
  • Operations Managers
  • Quality Control professionals
  • Anyone looking to understand the basis and application of RCFA

This course uses a variety of adult learning styles to aid full understanding and comprehension.

Participants will review case studies to highlight key areas of importance and possible areas for faults.

They will be supplied with the best tools required to carry out learning exercises to improve their skills. Participants will analyse the examples to gain a thorough understanding of how these skills, techniques and methods apply in the workplace.


Course Content & Outline

Section 1: The basic principles of problem solving
  • Discuss how to identify problems.
  • Define vocabulary for Root Cause and Failure Analysis (RCFA).
  • Examine decision making models.
  • Review Aristotle’s three knowledge types for improved decision making.
  • Describe the process of maintenance maturity indexing.
  • Elaborate on the use of the six level generic performance standard.
  • Outline the logistics of continuous improvement.

 

Section 2: Sustainable maintenance strategies
  • Describe modern maintenance practices.
  • Examine the use of Statistical Quality Control (SQC).
  • Outline the process of reverse risk analysis.
  • Define maintenance and operations objectives.
  • Identify and evaluate your resources.
  • Analyse the complex, risk, and variability models.
  • Calculate the maintenance cost ratio.
  • Practice cross referencing operational variables.
  • Discuss strategies to address high maintenance costs.
  • Apply 3 Sigma and 6 Sigma to decision making.
  • Discuss the importance of the quality and availability of data.
  • Identify the relationship between data and costs.
  • Understand the four stages of data maturity.
  • Compare lateral and divergent thinking approaches.

 

Section 3: Root Cause Failure Analysis
  • Develop and implement a maintenance strategy.
  • Identify common challenges to improving maintenance processes.
  • Analyse problem solving techniques: generic, logical, creative, and other.
  • Describe the RCFA methodology.

 

Section 4: Develop an action plan
  • Describe the TRIZ problem solving approach.
  • Identify the best problem-solving methods for your organisation.
  • Develop a framework to rapidly address problems.
  • Define a list of standard questions to use in problem solving.
  • Review the logistical requirements to successfully implement RCFA.
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