This advanced training course provides a comprehensive framework for achieving and sustaining operational excellence within organisations. Participants will explore strategies to optimise processes, enhance performance, and build a culture of continuous improvement. By blending theory with real-world applications, the course equips leaders and managers with the tools to drive efficiency, reduce waste, improve quality, and create value for all stakeholders.

The program emphasises alignment between strategic objectives and operational activities, ensuring that excellence is not just a one-time achievement but an ongoing organisational mindset. Participants will gain insights into industry best practices, performance management systems, and transformation initiatives that enable long-term success in highly competitive markets.

By the end of this course, participants will be able to:

Understand the principles and pillars of operational excellence.
Apply Lean, Six Sigma, and Kaizen concepts to optimise performance.
Develop performance metrics and dashboards to track improvements.
Integrate operational excellence into the organisation’s culture and strategy.
Lead change initiatives that drive sustainable results.

This course is ideal for:

C-level executives and senior leaders.
Operations directors and managers.
Continuous improvement specialists.
Quality assurance professionals.
Project and programme managers.
Business process analysts.

This program blends expert-led presentations, interactive discussions, and case study analysis. Participants will engage in practical exercises to apply concepts directly to their own organisations. The course concludes with a simulation activity where participants design an operational excellence roadmap for a real-world scenario.

Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10

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ID	التواريخ المتاحة	المدينة	الرسوم	الإجراءات

Course Content

Section 1: Foundations of Operational Excellence

Definition, scope, and benefits of operational excellence.
The relationship between strategy, culture, and execution.
Key frameworks: Lean, Six Sigma, Kaizen, and Total Quality Management.
The role of leadership in driving excellence.

Section 2: Process Optimisation and Waste Reduction

Identifying inefficiencies and bottlenecks.
Value stream mapping and process flow analysis.
Tools for eliminating waste and improving cycle times.
Best practices for standardising processes.

Section 3: Performance Measurement and Continuous Improvement

Developing key performance indicators (KPIs).
Building effective performance dashboards.
Root cause analysis and corrective actions.
Embedding a culture of innovation and adaptability.

Section 4: Aligning Excellence with Organisational Strategy

Linking operational metrics to strategic goals.
Integrating excellence into corporate governance.
Managing cross-functional collaboration for maximum impact.
Ensuring long-term sustainability of improvements.

Section 5: Leading Operational Excellence Initiatives

Change management and overcoming resistance.
Engaging and empowering employees at all levels.
Leveraging technology and digital transformation.
Case studies of successful operational excellence programs.

Certificate Details

عند إتمام هذه الدورة التدريبية بنجاح، سيحصل المشاركون على شهادة إتمام التدريب من Holistique Training. وبالنسبة للذين يحضرون ويكملون الدورة التدريبية عبر الإنترنت، سيتم تزويدهم بشهادة إلكترونية (e-Certificate) من Holistique Training.

شهادات Holistique Training معتمدة من المجلس البريطاني للتقييم (BAC) وخدمة اعتماد التطوير المهني المستمر (CPD)، كما أنها معتمدة وفق معايير ISO 9001 وISO 21001 وISO 29993.

يتم منح نقاط التطوير المهني المستمر (CPD) لهذه الدورة من خلال شهاداتنا، وستظهر هذه النقاط على شهادة إتمام التدريب من Holistique Training. ووفقًا لمعايير خدمة اعتماد CPD، يتم منح نقطة CPD واحدة عن كل ساعة حضور في الدورة. ويمكن المطالبة بحد أقصى قدره 50 نقطة CPD لأي دورة واحدة نقدمها حاليًا.