In modern digital enterprises, IT governance is no longer just about compliance — it is about ensuring that IT initiatives directly support business strategy, create value, manage risks, and enable organisational agility. This course focuses on integrating two globally recognised frameworks — TOGAF (Enterprise Architecture) and ITIL (IT Service Management) — to create a unified, effective, and practical IT governance model.

Participants will learn how to align architecture planning (TOGAF) with operational service delivery (ITIL), ensuring both long-term strategic alignment and operational excellence. The course bridges the traditional gap between architecture design and service management execution, providing leaders with a holistic governance framework that supports decision-making, accountability, and continuous improvement.

By the end of the course, participants will be able to:

Understand IT governance principles and their strategic business importance.
Apply TOGAF for enterprise architecture design and strategic alignment.
Apply ITIL 4 for service management, operations, and continual improvement.
Integrate TOGAF and ITIL into a unified governance structure.
Develop governance models that balance control, agility, risk, and value delivery.
Support effective decision-making, resource allocation, and performance monitoring.

This course is ideal for:

Enterprise architects.
IT service managers and ITIL practitioners.
CIOs, CTOs, and senior IT leaders.
Digital transformation officers.
IT governance, risk, and compliance managers.
IT project portfolio managers.
Business-IT alignment consultants.

The course combines interactive lectures, real-world integration case studies, governance model workshops, collaborative exercises, and governance simulation labs. Participants will apply combined TOGAF and ITIL concepts to real governance challenges, ensuring practical skills beyond theoretical knowledge.

Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10

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ID	التواريخ المتاحة	المدينة	الرسوم	الإجراءات

Course Content

Section 1: Foundations of IT Governance and Framework Alignment

What is IT governance? Objectives and business value.
The COBIT model and governance principles.
Overview of TOGAF and ITIL 4: complementary roles in governance.
Mapping TOGAF (strategic design) to ITIL (operational delivery).
Value creation vs. risk management in IT governance.

Section 2: Applying TOGAF for Enterprise Architecture Governance

TOGAF Architecture Development Method (ADM) as a governance process.
Architecture governance roles, boards, and processes.
Aligning business goals, capabilities, and technology strategies.
Architecture principles, policies, and compliance management.
Using Architecture Repository for governance artefacts.

Section 3: Applying ITIL 4 for Operational Governance

ITIL 4 Service Value System (SVS) as a governance model for daily operations.
Key governance-related practices in ITIL:

Change enablement.
Incident and problem management.
Risk management.
Service level management.

Using Continual Improvement as a governance mechanism.
Operational controls, reporting, and service review boards.

Section 4: Integrating TOGAF and ITIL for Holistic Governance

Governance operating model: how TOGAF and ITIL complement each other.
Establishing integrated governance roles and decision rights:

Strategic governance (TOGAF).
Operational governance (ITIL).

Aligning value streams across architecture and service management.
Governance escalation paths and cross-domain accountability.
Designing integrated dashboards and governance metrics.

Section 5: Governance in Action — Case Studies and Implementation Roadmap

Real-world case studies of integrated IT governance.
Governance challenges in cloud, hybrid IT, and agile organisations.
Governance for digital transformation programs.
Governance model templates and implementation checklists.
Building governance maturity: assessment and improvement models.
Future trends: adaptive governance, risk-aware decision-making, AI-enabled governance platforms.

Certificate Details

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