Managing a team in today’s society requires more than excellent planning and organisational skills. You need to be able to connect with your team, motivate them when times are hard, and inspire them to follow you as a role model to ensure the department moves forward towards a collective goal.
More recently, thanks to the increase in remote working styles, managers and leaders are expected to connect with their teams at a distance, using technology to aid them. This requires excellent communication skills because body language isn’t as easy to convey.
Communication is the optimum way to develop a department and ensure everyone performs to the expected standard. It means that the team needs to fully understand its goals, its development areas, and how to improve in a positive and supportive environment.
External communication is also an essential requirement when it comes to good leadership. Your strategic aims must be pitched to stakeholders and partners to maintain funding and increase development opportunities internally. You may also have customers and clients who need to buy into your methodology to keep those profits rolling in and feel that your team is happy doing their work behind the scenes. Having a good reputation as an employer also helps to grow a business internally and externally.

Upon completion of this course, participants will be able to:

Build effective relationships between colleagues to benefit the wider business aims.
Effectively convey business strategy, ensuring everyone is on the same path.
Motivate employees and create a happy and progressive working environment.
Ensure remote teams still maintain communication channels and work together.
Create a welfare culture so all employees support each other.
To develop mutually beneficial relationships between your business and its stakeholders and partners.
Practice active listening skills to gain insight into future changes.
Regularly ask for feedback on procedures and management styles to aim for continuous improvement.
Ensure all employees understand their strengths and development areas to maintain talent management.

This course is designed for anyone who leads a team to work towards company goals and needs to discover new, innovative methods of motivation. It would be most beneficial for:

Business Owners
Team Managers
Team Leaders
Supervisors
Operations Managers
Training & Development Professionals
HR Personnel
Account Managers
Those developing into leadership roles

This course uses a variety of adult learning methods to aid understanding. Participants will participate in practical activities and questionnaires to utilise communication methodology and theories. They will enact role-playing activities to develop their negotiation skills and learn how to deal with difficult conversations to achieve a positive outcome.
Participants will leave the session having planned out a variety of motivational techniques and projects to bring their team together and ensure an aligned business strategy that involves each employee.

Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10

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Course Content

Section 1: Active Listening Skills & Giving Feedback

Paying attention to body language.
Learning from others.
Asking appropriate questions to gain the right information.
Reframing your questions to aid understanding.
One-on-one feedback sessions.
Ensuring timely feedback to develop employees.

Section 2: Collaboration & Building Trust

Building loyalty and consistency.
Encouraging openness and sharing best practices.
Developing a collaborative culture.
Pushing accountability.
Key Performance Indicators and effective monitoring.
Creating a cohesive and supportive team mentality.

Section 3: Your Visions, Priorities & Managing Talent

Setting clear goals and priorities.
Creating a culture of shared ownership.
Understanding deadlines and milestones.
Explaining expected performance standards.
Generating commitment.
Sharing successes.

Section 4: Motivating a Team Successfully

Personalised targeting and scorecards.
Creating a collective sense of urgency.
Motivating games and activities.
Motivational techniques and theories.

Section 5: The Challenges of Remote Working

Managing remote meetings.
Finding the best systems to stay in touch.
Understanding a diverse workforce.
How to identify when an employee is struggling remotely.
A positive outcome focus.
Maintaining active interest and participation.
Setting clear goals and displaying results.

Section 6: Negotiation & Difficult Conversations

Managing meetings effectively.
Win-win negotiation techniques.
Entering into discussions and debates.
Providing your opinion with tact.
Setting expectations and presenting positive solutions.
The positive-negative sandwich for relaying information.

Section 7: Presenting Results & Action Planning for the Future

The perfect presentation.
Your strategic action plan and implementation structure.
Creating a structured call to action.
Body language, dress code, and voice.
Building an initial rapport.
Avoiding stage fright and responding well to difficult questions.

Certificate Details

عند إتمام هذه الدورة التدريبية بنجاح، سيحصل المشاركون على شهادة إتمام التدريب من Holistique Training. وبالنسبة للذين يحضرون ويكملون الدورة التدريبية عبر الإنترنت، سيتم تزويدهم بشهادة إلكترونية (e-Certificate) من Holistique Training.

شهادات Holistique Training معتمدة من المجلس البريطاني للتقييم (BAC) وخدمة اعتماد التطوير المهني المستمر (CPD)، كما أنها معتمدة وفق معايير ISO 9001 وISO 21001 وISO 29993.

يتم منح نقاط التطوير المهني المستمر (CPD) لهذه الدورة من خلال شهاداتنا، وستظهر هذه النقاط على شهادة إتمام التدريب من Holistique Training. ووفقًا لمعايير خدمة اعتماد CPD، يتم منح نقطة CPD واحدة عن كل ساعة حضور في الدورة. ويمكن المطالبة بحد أقصى قدره 50 نقطة CPD لأي دورة واحدة نقدمها حاليًا.