This course equips participants with the knowledge and skills needed to excel in quality management and organizational excellence. It focuses on preparing for the ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam. It covers leadership, strategic planning, management methods, quality tools, customer focus, and supply chain management.

Upon completion of this course, participants will be able to:

Master quality management principles and leadership skills.
Develop strategic plans and deploy them effectively.
Apply quality tools for problem-solving and process improvement.
Manage customer relations and supply chains efficiently.

This course is intended for:

Quality Managers, Directors, and Heads of Quality.
QA/QC Managers, Engineers, and Supervisors.
Quality Auditors and professionals aiming for ASQ certification.

The course combines theoretical knowledge with practical applications, including case studies and sample tests, to ensure comprehensive understanding and readiness for the certification exam.

Day 5 of each course is reserved for a Q&A session, which may occur off-site. For 10-day courses, this also applies to day 10

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ID	التواريخ المتاحة	المدينة	الرسوم	الإجراءات

Course Content

Section 1: Leadership and Organisational Excellence

Organisational structures and leadership roles.
Team dynamics and leadership techniques.

Section 2: Strategic Planning and Deployment

Strategic planning models and business environment analysis.
Tactical plans and resource allocation.

Section 3: Management Elements and Project Management

Change management and communication skills.
Basics of project management and quality systems.

Section 4: Quality Management Tools and Process Management

Problem-solving tools and process analysis.
Lean tools and performance measurement.

Section 5: Customer Focus and Supply Chain Management

Customer relationship management and segmentation.
Supplier management and training development.

Certificate Details

عند إتمام هذه الدورة التدريبية بنجاح، سيحصل المشاركون على شهادة إتمام التدريب من Holistique Training. وبالنسبة للذين يحضرون ويكملون الدورة التدريبية عبر الإنترنت، سيتم تزويدهم بشهادة إلكترونية (e-Certificate) من Holistique Training.

شهادات Holistique Training معتمدة من المجلس البريطاني للتقييم (BAC) وخدمة اعتماد التطوير المهني المستمر (CPD)، كما أنها معتمدة وفق معايير ISO 9001 وISO 21001 وISO 29993.

يتم منح نقاط التطوير المهني المستمر (CPD) لهذه الدورة من خلال شهاداتنا، وستظهر هذه النقاط على شهادة إتمام التدريب من Holistique Training. ووفقًا لمعايير خدمة اعتماد CPD، يتم منح نقطة CPD واحدة عن كل ساعة حضور في الدورة. ويمكن المطالبة بحد أقصى قدره 50 نقطة CPD لأي دورة واحدة نقدمها حاليًا.